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  2. Accounts

Accounts

SEPA

  • How to make a SEPA transfer?
  • How long do transfers take?
  • Why did my SEPA transfer fail?
  • Why is my transfer still pending in the Quppy app?

Accounts

  • How to identify my GBP IBAN sort code?
  • Downloading the Quppy app
  • How to verify my account?
  • How can I create my Quppy IBAN account?

AML/KYC

  • Why am I asked to verify my account?
  • How am I notified about my verification status?
  • What are the documents requested during the KYC procedure with Quppy Wallet?
  • What are the documents required for the corporate account verification with Quppy.Business?

Sending and Receiving

  • Your new payment details since August, 12, 2021
  • How can I make a transfer from my Quppy IBAN account?
  • How can I chose the transaction speed?
  • What currencies are currently supported by Quppy Wallet?
  • How long does the exchange operation take?

Depositing and Withdrawing

  • How can I top-up my Quppy IBAN account?
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