All the domestic and international incoming SEPA transfers are instant if they come from a bank that supports instant transfers and the sender selects this option. Banking regulation may delay the transfer in case it needs any additional monitoring.
In case the sender bank doesn’t supporft instant transfers, the transfer will be completed within one banking day.
However, due to the opening times of the participating banks, one banking day might result in two business days.
If the transfer is not instant, keep in mind that if a transfer has been made right before a weekend or bank holiday, the time frame will be extended. It’s open to process payments every working day from 07:00 to 18:00 CET. The system is closed on the following days:
1 January (New Year's Day), Good Friday, Easter Monday, 1 May (Labour Day), 25 December (Christmas Day), 26 December.
If your incoming transfer is outside of these estimated time frames, please contact the sender (bank) for further information. You can instantly see your SEPA transfer status in the Quppy Wallet app. To do so simply push on the IBAN on the main screen and you will see all of your inbound and outbound transactions right under the balance with their statuses to your right.